Selected products sold on IWork are covered by an official brand warranty or an IWork store warranty, depending on the item category. Warranty coverage applies to manufacturing defects and hardware faults that occur under normal use.

The warranty period varies by product and brand and is mentioned on the product page at the time of purchase. Please retain your invoice, as proof of purchase is required to validate any warranty claim.

Warranty does not cover physical damage, liquid damage, unauthorized repairs, misuse, or normal wear and tear. Products with tampered or missing serial numbers, or damage caused by accidents, are not eligible for warranty claims.

To file a warranty claim, contact our support team through the contact page with your order details and a description of the issue. Our team will guide you through inspection, repair, or replacement depending on the nature of the fault.

Products found to be defective within the warranty period may be eligible for repair, replacement, or exchange at IWork's discretion. Items must be returned in their original packaging along with all accessories and proof of purchase.